Privacy Policy

1. Introduction

Welcome to Release Cadence ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Organization and team information
• Project data, features, and roadmaps you create
• Survey responses and feedback data
• Payment information (processed securely through Stripe)
• Communications with our support team

2.2 Information We Collect Automatically

• Usage data (features used, pages visited, time spent)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies
• Log data (access times, error logs)

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Team Members: Other users in your organization as permitted by your account settings
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage with reputable cloud providers

6. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Delete your personal data
• Object to or restrict processing of your data
• Export your data in a portable format
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@releasecadence.dev.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your use of our service. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features.

9. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services (such as social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@releasecadence.dev

Support: Contact Form